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Refund Policy

Due to the nature of service, there is a NO REFUNDS and EXCHANGES policy. 

Shipping Policy

Item will be shipped within 72 hours from the time of purchase. If there is a delay in shipping, one will be notified in advance. Once package is shipped via USPS, it can take anywhere from 2-5 business days. Plese note that once USPS takes possession, Shalice Rivers Hair Collection is no longer responsible for the packages, there Shalice Rivers Hair Collection is not responsible for any USPS delays.